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Skype Help

Posted: Jan 23rd, 2013, 2:12 pm
by livewire
We have been chatting with people on Skype for the last 3 months and now all of a sudden the people we call can see us but we can't see them. We have the newest version and it just changed overnight. Any tips?

Re: Skype Help

Posted: Jan 23rd, 2013, 2:17 pm
by Bsuds
Check your settings for video under tools.

Re: Skype Help

Posted: Jan 23rd, 2013, 2:38 pm
by livewire
All looks fine...

Re: Skype Help

Posted: Jan 23rd, 2013, 2:42 pm
by Bsuds
Try Google then, it's very helpful when having problems.

Re: Skype Help

Posted: Jan 23rd, 2013, 2:43 pm
by GordonH
livewire wrote:We have been chatting with people on Skype for the last 3 months and now all of a sudden the people we call can see us but we can't see them. We have the newest version and it just changed overnight. Any tips?


Maybe this will help. https://support.skype.com/en/faq/FA1267 ... t-can-i-do

Re: Skype Help

Posted: Jan 23rd, 2013, 6:43 pm
by livewire
Thanks for the tips, however, they all seem to address the camera/video on my end. As I said, the world can see us, we can't see the world. EG: My son in in Europe, he can see us when we skype, but he can not see him. Same with kids in Alberta and Vancouver.....

Re: Skype Help

Posted: Jan 23rd, 2013, 7:25 pm
by Fancy
Sounds like you've upgraded and no one else has - corrupt version? Maybe a patch is in order. I'm guessing btw.

Re: Skype Help

Posted: Jan 23rd, 2013, 7:49 pm
by Bsuds
Try removing the program and re installing.

Re: Skype Help

Posted: Jan 24th, 2013, 6:47 pm
by livewire
Thanks for the advice, reinstalled....waiting for a test call!