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Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 11:35 am
by spooker
TylerM4 wrote:It's all so easy.

So you somehow think that because a 3rd party distributes the food that somehow Timmies is absolved of all risk and liability? Not in North America. Regardless - I already stated that it needs to be resolved at a higher level (like creating such an organization) - don't blame Timmies.

You've no idea what it's like to work in a fast paced kitchen. Knowing a legitimate employee mistake from a purposeful mistake isn't so black and white. At McDonalds for example - dozens of mistakes are made in a day. It's not always the employee's fault - could be the customer said "Oh - and no onions on that" after the fact. Could be the cashier not hearing the order correctly. It would be nearly impossible to police.

Yes, some businesses can and do donate. They assume the risks and it costs them money. They almost all deliver the extra food vs letting homeless people come to them. You'll also find it's almost all "Mom and Pop" places that do it. Big franchises have studied the crap out of this, it's not a new topic. They've all come to the conclusion that "The extra cost/liability isn't worth it". Franchisees are run by shareholders - shareholders care about profit above everything else....


You've hit the nail on the head with your last statement, no one cares about anything besides how much profit can be squeezed out of things ... until the indirect consequences of the actions to generate more profits come back as other costs

Actually I have worked in a fast paced kitchen ... and yes that was several decades ago ... but my scenario with the "planted errorist" was more facetious and not meant to be taken too seriously ...

You're saying "they've all come to the conclusion" but Safeway doesn't count as part of the "all" ... Safeway does donate ...

In the U.S. they actually have a law that protects companies that donate in good faith ... why can't we champion the same here?

The the French Senate voted to approve a law that will forbid supermarkets from throwing away food that has passed or is approaching its best before date, that was in 2015 ...

Here's an article about Starbucks donating ... covers what you've talked about but also provides some insight as to how people are tackling those issues ...

https://www.forbes.com/sites/geoffwilliams/2016/04/28/starbucks-finally-starts-to-donate-all-of-its-unsold-food-but-donating-isnt-as-easy-as-it-seems/#27a8bb23b83e

Sure, there are issues, but just sitting back and doing nothing only guarantees the status quo ... do you think where we are right now is a good place?

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 12:27 pm
by AlienSoldier
TylerM4 wrote:
AlienSoldier wrote:This all makes sense until a creative entrepreneur comes in and realise he can add value to his brand and also control these costs and issues such as Panera did. All of their locations give food away at the end of the day and employees are encouraged to try and develop new recipe's and such. They seem to be doing fine, in fact they are expanding faster than most franchises and have a year over year sales for stores open more than 1 year.

These companies also benefit from reduced waste and wastage fees as less garbage bins and pick ups are needed. Increased brand power and ability to attract new customers with what was once an expense. Everyone keeps saying "homeless, or poor people". There are many people who have homes and seem well-off that benefit from food banks and drives. As their situation changes they remember who was there to support them.


You think the likes of McDonalds, Tim Hortons, etc hasn't considered this already? CEO's making millions of dollars a year professionally trained in this field - yet you're the only one who has thought of it?

I'm sorry but the reality is they've considered this. Many times over the decades. They've studied the matter, they've done pilot projects and trials, they've done market studies, etc. They know far more than you do on the topic. And EVERY ONE OF THEM has come to the same conclusion - it's not worth the cost. The positive publicity (and lack of negative) does not offset the costs and risks associated.


I'm not saying McDonalds or Timmies are to blame, I am simply stating there are companies out there that have looked at this issue, and come up with viable plans such as Safeway, Panera, Olive Garden, Yard House, Capital Grille all donate left over food. Sometimes its not the money you pay a CEO from their directives. This means not everyone came to the same conclusion, and rightly so. You don't pay CEO salaries for standardized solutions you can apply with a brush, you pay them to be creative, increase shareholder value, brand value, reduce expenses etc.

Also, at what point did I say it was my idea? You need to stop taking this so personally when really its coming up with creative solutions to real world problems.

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 12:49 pm
by JLives
TylerM4 wrote:Many folks don't understand the reasoning and just want to vilify big corporations.

I managed a McDonalds. Not even employees were allowed to have leftover food. Accidently put onions on that burger ordered "without onions"? It goes in the trash even tho it never left the kitchen and the employee would be happy to eat it on his/her break.

There are reasons for this folks.
- Most stores don't want to attract a bunch of homeless people to them. They cause problems and scare off the other customers while spending nothing.
- Employees would be tempted to "accidently" make the burger wrong or cook extra food so they could have it at end of day. Min wage workers looking to save a few bucks. How do you monitor/police this?
- Liability concerns. What if someone gets sick. What if the food is resold?

Long story short - doing this is bad for business. Very few restaurants give away food for this reason - don't just pick on Timmies. It's a bigger problem that needs to be discussed/fought on another level.


I just don't see any of those as acceptable reasons not to feed people food that is otherwise going in the garbage. Who cares if an employee eats a mismade burger? If you see it happening too often, then deal with the issue. Heaven forbid a person making food all day for low wages gets to eat some. And don't give the food to the homeless who need it AT the restaurant. Have someone from a social agency be responsible for picking it up, problem solved and the homeless get a meal in their belly. Liability is a swear word to me, I'm so sick of it and it's responsible for our "Nerf the World" mentality. Make a law that they can't be held liable, problem solved. That's way better than people digging it out of the garbage and eating don't you think?

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 12:52 pm
by AlienSoldier
JLives wrote:
TylerM4 wrote:Many folks don't understand the reasoning and just want to vilify big corporations.

I managed a McDonalds. Not even employees were allowed to have leftover food. Accidently put onions on that burger ordered "without onions"? It goes in the trash even tho it never left the kitchen and the employee would be happy to eat it on his/her break.

There are reasons for this folks.
- Most stores don't want to attract a bunch of homeless people to them. They cause problems and scare off the other customers while spending nothing.
- Employees would be tempted to "accidently" make the burger wrong or cook extra food so they could have it at end of day. Min wage workers looking to save a few bucks. How do you monitor/police this?
- Liability concerns. What if someone gets sick. What if the food is resold?

Long story short - doing this is bad for business. Very few restaurants give away food for this reason - don't just pick on Timmies. It's a bigger problem that needs to be discussed/fought on another level.


I just don't see any of those as acceptable reasons not to feed people food that is otherwise going in the garbage. Who cares if an employee eats a mismade burger? If you see it happening too often, then deal with the issue. Heaven forbid a person making food all day for low wages gets to eat some. And don't give the food to the homeless who need it AT the restaurant. Have someone from a social agency be responsible for picking it up, problem solved and the homeless get a meal in their belly. Liability is a swear word to me, I'm so sick of it and it's responsible for our "Nerf the World" mentality. Make a law that they can't be held liable, problem solved. That's way better than people digging it out of the garbage and eating don't you think?


You don't even need a law, a society can pay for bulk food with a dollar and take ownership of the food at the end of the day. Now the service has been performed and product transferred to the society. They can then hand it out as a "gift" which people can choose to accept or not.

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 1:04 pm
by alanjh595
It's "today's" society that is causing the problems for society. If someone trips and falls on a cracked sidewalk, they can sue the city/taxpayers for their damages. If a lady puts a coffee in between her legs at a drive-thru and gets burned because she hit a bump and spilled that coffee that "was too hot", she sues.
If someone gets sick from eating food from a restaurant, even though it was discarded, they can sue, and so can everyone else that he/she shares that dozen discarded honey dips, and doesn't matter if they paid for it or got it for free..
Businesses are not willing to take those chances anymore because "No good dead goes unpunished", and there was no waiver of liability signed and witnessed.

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 1:55 pm
by onestop67
I blame the author of the article. Just because one person complains, and gets the attention of a person who writes sensational stories, we now have 3 pages of forum crap.

Donate the leftovers, don't donate the leftovers...it is up to the companies to decide.

No one on here is going to change it.

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 3:57 pm
by the truth
i think everything should be free ,so the junkies can live happily ever after :200: [icon_lol2.gif]

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 4:09 pm
by Jflem1983
the truth wrote:i think everything should be free ,so the junkies can live happily ever after :200: [icon_lol2.gif]



Lets just give em the grand hotel and a million dollars each. One time payment. Get it over with now. The benefits will be immediate. Every drug dealer in town will be ballin out . Think of all the cars and boats that could be sold.

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 6:06 pm
by twofingers
Might anyone know how much unexpired food is disposed at the end of the week by the Kelowna Food Bank to people who pick it up in their BMWs and F250s? Probably hardly need it.

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 6:57 pm
by the truth
Jflem1983 wrote:
the truth wrote:i think everything should be free ,so the junkies can live happily ever after :200: [icon_lol2.gif]



Lets just give em the grand hotel and a million dollars each. One time payment. Get it over with now. The benefits will be immediate. Every drug dealer in town will be ballin out . Think of all the cars and boats that could be sold.


best idea ever, :up: :up: :up:

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 6:59 pm
by the truth
twofingers wrote:Might anyone know how much unexpired food is disposed at the end of the week by the Kelowna Food Bank to people who pick it up in their BMWs and F250s? Probably hardly need it.

you saw that too did you lol lol :200:

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 7:32 pm
by voice of reason
i say throw it in the dumpster and let the bums with some hustle help themselves to it.the lazy ones can starve while the hard working homeless can feast on the excess of society.dont give it to them .make them dumpster dive for it and earn it

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 7:46 pm
by GordonH
Off topic here since it's not human food.

This past summer I happened to be walking by a pet food store, were employee was dumping number of large bags of dog & cat food out. Once done he dumped what appeared to be litter on top.
So I asked about litter, he said it's to discourage dumpster diving.
As asked why the pet food is not donated, company policy on returned food has to be discarded into the trash.

Re: Restaurant waste regulations...

Posted: Nov 28th, 2017, 10:30 pm
by Even Steven
GordonH wrote:As asked why the pet food is not donated, company policy on returned food has to be discarded into the trash.


Walmart drills holes through any pots or pans they're throwing away if they were brought back. They don't sell them or ship them back, they simply throw them away. Apparently if you don't drill holes, some local enterpreneurs bring them into the store for a refund (apparently no need for a receipt).

So, perfectly good pots and pans that were returned go to waste.

Re: Restaurant waste regulations...

Posted: Nov 29th, 2017, 5:32 am
by AlienSoldier
alanjh595 wrote:It's "today's" society that is causing the problems for society. If someone trips and falls on a cracked sidewalk, they can sue the city/taxpayers for their damages. If a lady puts a coffee in between her legs at a drive-thru and gets burned because she hit a bump and spilled that coffee that "was too hot", she sues.
If someone gets sick from eating food from a restaurant, even though it was discarded, they can sue, and so can everyone else that he/she shares that dozen discarded honey dips, and doesn't matter if they paid for it or got it for free..
Businesses are not willing to take those chances anymore because "No good dead goes unpunished", and there was no waiver of liability signed and witnessed.


The McDonalds case is out of context. The REAL story behind it was that the machines that keep the coffee hot had sensor issues which caused the coffee to be hotter than it should be. People complained and McDonalds did not address it, some others got burned and complained and still McDonalds did nothing. When this person got burned she sued for negligence as McDonalds knowing the machines were broken continued to serve coffee that was above the temperatures that are set for them. This is why they lost the case.

McDonalds in turn started a defamation case and started commercializing how the lady was someone looking to make a quick buck to get legislation changed so that people can't sue for issues with their machines. This is similar to how large financial corporations are now helping gov't right regulations so you cannot have class action lawsuits against them in the US.