Longtime resident seeking citizenship hits bureaucratic wall
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Longtime resident seeking citizenship hits bureaucratic wall
Retired man told to wait 3 more years to see a judge over routine matter.
Kathy Tomlinson, CBC News
Oct 14, 2013 2:13 AM PT
Last Updated: Oct 14, 2013 2:28 AM PT
A retired bank manager who has lived and worked in B.C. since 1965 is going public in frustration over red tape that blocked him from obtaining citizenship and a passport.
“Life is put on hold,” said Gerd Nitzek, 70, who wants to travel during precious retirement years. “It’s a big disappointment. I feel like maybe I am not welcome after all.”
German-born Nitzek is a permanent resident, among more than a quarter of a million people caught in a chronic backlog of citizenship applications. He worked for Bank of America in Vancouver for 27 years and has owned the same West Vancouver home since the '80s.
The Nitzeks have invested in an RV and Gerd need a Canadian passport to winter in the U.S. (CBC)
He’s also been married to a Canadian for two decades.
“He’s been here forever. He’s been a taxpayer. He’s been a resident. We’re homeowners. We really didn’t expect there were going to be any issues,” said his wife Karen.
Nitzek said he didn’t apply before now, because he had no need for a passport.
“I went down to the [immigration] office I think about 40 years ago, actually, and I ended up in a huge lineup,” said Nitzek. “I was waiting and waiting just to get the forms. And after about two hours — that’s it — I’m leaving.”
Until recently, he said, he wasn't completely ready to relinquish his German/EU passport.
After his wife retired in 2010, Nitzek decided he needed a Canadian passport to enter the U.S. and stay for the winters. The couple invested in an RV and would like to spend up to six months down south.
“Now we feel we can’t do that,” said Karen. “We are lost in the shuffle.”
Nitzek is only allowed to enter the States for three months at a time on his German passport. He said he gets increasingly scrutinized at the border, too. One U.S. officer eyed him with suspicion, Nitzek said, asking why he hasn’t become a Canadian.
“He thought I was entering the States under whatever pretense,” said Nitzek.
So he filed to get his citizenship in 2011 and waited a year for an appointment. The couple figured that soon after, they would be celebrating.
“We were so excited, going down for this initial meeting,” said Karen.
The government bureaucrat, however, refused to put his application through, because he hadn’t brought along a misplaced, decade-old expired German passport.
“She threw up her hands. ‘Can’t do anything for you,’” he said. “I asked, ‘Can I come back for another appointment?’ ‘No. Absolutely not.’ Categorically, no. And there was no one else to talk to.”
At his appointment at this government office, Gerd Nitzen said he hit a bureaucratic brick wall. (CBC)
Nitzek had brought his current passport, and submitted reams of documentation to prove he’d been living in Canada and paying taxes for four decades.
“If we had known the importance of this [expired] document we would have hunted high and low,” said Karen.
He went home, found his expired passport and sent it immediately with a longer application form he’d been given. He then heard nothing, for seven months.
Then, after his wife wrote to the minister’s office, they were told Nitzek would have to wait another three years for a formal hearing before a judge.
“Our records confirm that citizenship officers in Vancouver have determined that your husband must appear for a hearing with a citizenship judge to review residency issues,” read an Immigration Department email to Karen in January of this year.
“However, there is a delay of 36 months for hearing appointments in Vancouver, due to a large number of applicants waiting to appear before a citizenship judge.”
Immigration lawyer Richard Kurland said too many cases like Nitzek's are being sent to a judicial hearing for no good reason. (CBC)
“And we fell off our chairs at that point. We thought what the heck. It was unbelievable,” said Karen. “I just think it’s a terrible waste. And the cost of a judge!”
“I couldn’t believe that now they are questioning my residency status,” said Nitzek. “Three years from now, I see this judge and the judge looks at the file and says, ‘Why on earth do you need a hearing?’”
Immigration lawyers told Go Public there is no justifiable reason this should go that far.
“Something is severely broken in the citizenship system,” said Vancouver lawyer Richard Kurland, who obtained government documents showing 51 per cent of all applications were sent to a judicial hearing in the second quarter of 2012-13. That’s up from 30 per cent a year earlier.
“We’re hearing this again and again. Where people with clear evidence of residency in Canada to qualify for citizenship get the runaround and are told it will take three years to see a citizenship judge to work out the wrinkles.”
Kurland said he believes public servants are increasingly fearful of making discretionary calls, because the current government is telling them to give applicants more scrutiny.
“People within citizenship are too scared to make that executive decision. This is easy as pie. A simple supervisor should have been able to fix this.”
At the end of last year, 349,249 people were caught in the citizenship application backlog. The posted wait time for "routine" cases is two years. Kurland said the wait can be up to six, if the applicant is sent to appear before a judge.
UPDATE: Go Public gets results - As a result of Go Public’s inquiries, however, Nitzek will not have to wait three more years after all.
Citizenship and Immigration Canada said his file will still be sent to a judge for approval, as they all are, but indicated a hearing is no longer needed.
“Mr. Nitzek’s file is expected to be reviewed by a citizenship officer in the near future after which it will be sent to a citizenship judge for decision. Assuming it is approved, Mr. Nitzek would then be scheduled to participate in a citizenship ceremony, which is normally the final step.”
The ministry indicated he should have a date for that ceremony by April of next year — 35 months after he first applied —stating, "Mr. Nitzek’s case is on track to be finalized within that time."
The government also insisted it is taking steps to reduce the backlog.
"Many such reforms have taken place over the last year, and together, all of our combined measures will result in faster processing of citizenship applications."
The Nitzeks said they remain baffled by how rigid and bureaucratic the whole process was.
“This is an embarrassment, I think, for the Canadian government,” said Karen, pointing out the couple doesn't know why the case was sent to a hearing in the first place.
“If you are told, here are the reasons, why then I understand that. But at least tell me the reasons why there is an issue,” said her husband.
Kathy Tomlinson, CBC News
Oct 14, 2013 2:13 AM PT
Last Updated: Oct 14, 2013 2:28 AM PT
A retired bank manager who has lived and worked in B.C. since 1965 is going public in frustration over red tape that blocked him from obtaining citizenship and a passport.
“Life is put on hold,” said Gerd Nitzek, 70, who wants to travel during precious retirement years. “It’s a big disappointment. I feel like maybe I am not welcome after all.”
German-born Nitzek is a permanent resident, among more than a quarter of a million people caught in a chronic backlog of citizenship applications. He worked for Bank of America in Vancouver for 27 years and has owned the same West Vancouver home since the '80s.
The Nitzeks have invested in an RV and Gerd need a Canadian passport to winter in the U.S. (CBC)
He’s also been married to a Canadian for two decades.
“He’s been here forever. He’s been a taxpayer. He’s been a resident. We’re homeowners. We really didn’t expect there were going to be any issues,” said his wife Karen.
Nitzek said he didn’t apply before now, because he had no need for a passport.
“I went down to the [immigration] office I think about 40 years ago, actually, and I ended up in a huge lineup,” said Nitzek. “I was waiting and waiting just to get the forms. And after about two hours — that’s it — I’m leaving.”
Until recently, he said, he wasn't completely ready to relinquish his German/EU passport.
After his wife retired in 2010, Nitzek decided he needed a Canadian passport to enter the U.S. and stay for the winters. The couple invested in an RV and would like to spend up to six months down south.
“Now we feel we can’t do that,” said Karen. “We are lost in the shuffle.”
Nitzek is only allowed to enter the States for three months at a time on his German passport. He said he gets increasingly scrutinized at the border, too. One U.S. officer eyed him with suspicion, Nitzek said, asking why he hasn’t become a Canadian.
“He thought I was entering the States under whatever pretense,” said Nitzek.
So he filed to get his citizenship in 2011 and waited a year for an appointment. The couple figured that soon after, they would be celebrating.
“We were so excited, going down for this initial meeting,” said Karen.
The government bureaucrat, however, refused to put his application through, because he hadn’t brought along a misplaced, decade-old expired German passport.
“She threw up her hands. ‘Can’t do anything for you,’” he said. “I asked, ‘Can I come back for another appointment?’ ‘No. Absolutely not.’ Categorically, no. And there was no one else to talk to.”
At his appointment at this government office, Gerd Nitzen said he hit a bureaucratic brick wall. (CBC)
Nitzek had brought his current passport, and submitted reams of documentation to prove he’d been living in Canada and paying taxes for four decades.
“If we had known the importance of this [expired] document we would have hunted high and low,” said Karen.
He went home, found his expired passport and sent it immediately with a longer application form he’d been given. He then heard nothing, for seven months.
Then, after his wife wrote to the minister’s office, they were told Nitzek would have to wait another three years for a formal hearing before a judge.
“Our records confirm that citizenship officers in Vancouver have determined that your husband must appear for a hearing with a citizenship judge to review residency issues,” read an Immigration Department email to Karen in January of this year.
“However, there is a delay of 36 months for hearing appointments in Vancouver, due to a large number of applicants waiting to appear before a citizenship judge.”
Immigration lawyer Richard Kurland said too many cases like Nitzek's are being sent to a judicial hearing for no good reason. (CBC)
“And we fell off our chairs at that point. We thought what the heck. It was unbelievable,” said Karen. “I just think it’s a terrible waste. And the cost of a judge!”
“I couldn’t believe that now they are questioning my residency status,” said Nitzek. “Three years from now, I see this judge and the judge looks at the file and says, ‘Why on earth do you need a hearing?’”
Immigration lawyers told Go Public there is no justifiable reason this should go that far.
“Something is severely broken in the citizenship system,” said Vancouver lawyer Richard Kurland, who obtained government documents showing 51 per cent of all applications were sent to a judicial hearing in the second quarter of 2012-13. That’s up from 30 per cent a year earlier.
“We’re hearing this again and again. Where people with clear evidence of residency in Canada to qualify for citizenship get the runaround and are told it will take three years to see a citizenship judge to work out the wrinkles.”
Kurland said he believes public servants are increasingly fearful of making discretionary calls, because the current government is telling them to give applicants more scrutiny.
“People within citizenship are too scared to make that executive decision. This is easy as pie. A simple supervisor should have been able to fix this.”
At the end of last year, 349,249 people were caught in the citizenship application backlog. The posted wait time for "routine" cases is two years. Kurland said the wait can be up to six, if the applicant is sent to appear before a judge.
UPDATE: Go Public gets results - As a result of Go Public’s inquiries, however, Nitzek will not have to wait three more years after all.
Citizenship and Immigration Canada said his file will still be sent to a judge for approval, as they all are, but indicated a hearing is no longer needed.
“Mr. Nitzek’s file is expected to be reviewed by a citizenship officer in the near future after which it will be sent to a citizenship judge for decision. Assuming it is approved, Mr. Nitzek would then be scheduled to participate in a citizenship ceremony, which is normally the final step.”
The ministry indicated he should have a date for that ceremony by April of next year — 35 months after he first applied —stating, "Mr. Nitzek’s case is on track to be finalized within that time."
The government also insisted it is taking steps to reduce the backlog.
"Many such reforms have taken place over the last year, and together, all of our combined measures will result in faster processing of citizenship applications."
The Nitzeks said they remain baffled by how rigid and bureaucratic the whole process was.
“This is an embarrassment, I think, for the Canadian government,” said Karen, pointing out the couple doesn't know why the case was sent to a hearing in the first place.
“If you are told, here are the reasons, why then I understand that. But at least tell me the reasons why there is an issue,” said her husband.
Dance as if no one's watching, sing as if no one's listening, and live everyday as if it were your last.
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Re: Longtime resident seeking citizenship hits bureaucratic
While I agree that the process may need some improvement he had many years before he retired to do this and didn't want to become a citizen.
So suck it up Buttercup, Karma's a *bleep* sometimes!
So suck it up Buttercup, Karma's a *bleep* sometimes!
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Re: Longtime resident seeking citizenship hits bureaucratic
So he's never gone on holiday outside of Canada all this time?
Sounds like he's got his PHD in procrastinating.
Sounds like he's got his PHD in procrastinating.
- oneh2obabe
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Re: Longtime resident seeking citizenship hits bureaucratic
No, he went on holidays using his German/EU passport but he can only stay in the States for 3 months with it. He wants a Canadian passport so he can winter in the south for 6 months. Think he would have gotten that pesky, little detail out of the way before he bought the RV.
Dance as if no one's watching, sing as if no one's listening, and live everyday as if it were your last.
Life is not about waiting for the storm to pass. It's about learning to dance in the rain.
Life is not about waiting for the storm to pass. It's about learning to dance in the rain.
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Re: Longtime resident seeking citizenship hits bureaucratic
nickd wrote:So he's never gone on holiday outside of Canada all this time?
Sounds like he's got his PHD in procrastinating.
The post says he had his German/Eu passport so why make the assumption he never went on holidays?
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Re: Longtime resident seeking citizenship hits bureaucratic
H20 cleared that up for me,thnx.
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Re: Longtime resident seeking citizenship hits bureaucratic
It also said it had expired 10 or so years ago so should have known to do something before now.
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Re: Longtime resident seeking citizenship hits bureaucratic
It used to be very easy to travel to the US with a EU passport, no different than a Canadian passport, which is maybe why the person in the OP chose to just keep his German passport and not get his Canadian citizenship, there may have also been other reasons to keep the German citizenship and just a permanent resident in Canada, such as ease of travelling in other countries where Canadian's may need a visa or maybe even financial/career reasons or for their kids, if the one parent retains their origin citizenship and the other becomes a citizen of the country they immigrated to, it may entitle the children to dual citizenship which is the way it used to be with German and Canada relations, I'm not sure what it is like now though.
After 9/11, the US really uped the red tape on many countries including the various in the EU especially those who hold EU passports but are permanent residents in other countries such as Canada. Just to cross the border now is a major hassle.
After 9/11, the US really uped the red tape on many countries including the various in the EU especially those who hold EU passports but are permanent residents in other countries such as Canada. Just to cross the border now is a major hassle.
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Re: Longtime resident seeking citizenship hits bureaucratic
I can't say I have a lot of sympathy for him. It was his choice not to become a Canadian citizen.
I don't think he would qualify as a hardship case. He is a retired bank manager with a house in West Vancouver.
He felt his time was worth more than all those people standing in line in front of him to get his citizenship so he went home. Boo hoo. He can stay here in the winter with all the rest of us poor peasants.
I don't think he would qualify as a hardship case. He is a retired bank manager with a house in West Vancouver.
He felt his time was worth more than all those people standing in line in front of him to get his citizenship so he went home. Boo hoo. He can stay here in the winter with all the rest of us poor peasants.
Last edited by gardengirl on Oct 14th, 2013, 11:58 am, edited 1 time in total.
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Re: Longtime resident seeking citizenship hits bureaucratic
Typical old grumpy man.
Avoided the issue for 40 years, comes in with an expired passport, and expects to cut in line and have everything given to him on a platter because "it's a simple issue". Well, it's s simple issue for everybody in line, grumps.
Avoided the issue for 40 years, comes in with an expired passport, and expects to cut in line and have everything given to him on a platter because "it's a simple issue". Well, it's s simple issue for everybody in line, grumps.
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Re: Longtime resident seeking citizenship hits bureaucratic
To be honest, I don't think that the indivdual is trying to gain sympathy from anyone, I think he's more or less trying to show how broken and ineffcient the system is, and I agree, there are just too many uneccessary hurdles and burecratic hula hoops one has to go through to do the same thing that took a fraction of the time and dance 10 years ago.
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Re: Longtime resident seeking citizenship hits bureaucratic
You could be right and the last place he will find much sympathy is the Castanet forums.....lol
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Re: Longtime resident seeking citizenship hits bureaucratic
Just wait to see his reaction when he's told he has to pass a now-required English proficiency test.
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Re: Longtime resident seeking citizenship hits bureaucratic
Bsuds wrote:You could be right and the last place he will find much sympathy is the Castanet forums.....lol
LOL!
Captain Awesome wrote:Just wait to see his reaction when he's told he has to pass a now-required English proficiency test.
LOL!
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Re: Longtime resident seeking citizenship hits bureaucratic
Dizzy1 wrote:To be honest, I don't think that the indivdual is trying to gain sympathy from anyone, I think he's more or less trying to show how broken and ineffcient the system is, and I agree, there are just too many uneccessary hurdles and burecratic hula hoops one has to go through to do the same thing that took a fraction of the time and dance 10 years ago.
Yes, well this guy had ample opportunity to do this over the last 40 years. He was too important to wait in line with everyone else and now thinks he should get special treatment.
Life is a banquet and most poor suckers are starving to death.