Is there a inexpensive internet provider out there

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Re: Is there a inexpensive internet provider out there

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Catsumi wrote: Jul 9th, 2021, 1:16 pm Lightspeed is sending me a new one, unfortunately they only use Canada Post. Not sure when it will arrive.
Not 100% sure, but I believe they used the Express Post in my case. Did they give you a tracking #? I would phone them and ask.
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Re: Is there a inexpensive internet provider out there

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Yes, got a notification but as i am at lake, then to kamloops probably cannot get parcel until Wednesday.

Did your modem quit too, barely used?
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Re: Is there a inexpensive internet provider out there

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Catsumi wrote: Jul 9th, 2021, 8:12 pm Did your modem quit too, barely used?
No, that's how they sent them to me when I purchased them. But honestly, I don't remember now if I picked them up in my mailbox, or I had to go to my local PO.
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Re: Is there a inexpensive internet provider out there

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I was at home when modem first delivered but now can't remember if it was C Post or courier.

When i called their service rep the other nite the guy answering had a really thick Calcutta accent. He had to repeat 3x over before I could figure out what he was saying. [icon_lol2.gif]
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Re: Is there a inexpensive internet provider out there

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Catsumi wrote: Jul 9th, 2021, 8:44 pm When i called their service rep the other nite the guy answering had a really thick Calcutta accent.
Interesting, .. The last time I talked to them, it was a lady from Alabama. English being my second language, I really have hard time understanding people talking in the southern accent.
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Re: Is there a inexpensive internet provider out there

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Catsumi wrote: Jul 9th, 2021, 8:44 pm
When i called their service rep the other nite the guy answering had a really thick Calcutta accent. He had to repeat 3x over before I could figure out what he was saying. [icon_lol2.gif]
Well yeah, their office is in Burnaby and if they're working from home, they're just across the river [icon_lol2.gif]
BC Landlord wrote: Jul 9th, 2021, 10:27 pm
Interesting, .. The last time I talked to them, it was a lady from Alabama. English being my second language, I really have hard time understanding people talking in the southern accent.
Pretty sure you got Alabama confused with Alibabba [icon_lol2.gif]

I wish I could get someone on the phone from Alabama. Had to call someone in Houston a few years back, pretty sure that was the first time that I was officially addressed as "y'all" - it was awesome :biggrin:

As far as the "other accent", my wife is half Indian and she doesn't even understand these people half the time [icon_lol2.gif]
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Re: Is there a inexpensive internet provider out there

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New (I hope) modem received, mailed the dud back. Assured my account will be adjusted for days lost.

The only downside (for me) is here I am, modding again.
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Re: Is there a inexpensive internet provider out there

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Catsumi wrote: Jul 13th, 2021, 6:12 pm The only downside (for me) is here I am, modding again.
Not an easy task ... I've been in your shoes. Never again.
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Re: Is there a inexpensive internet provider out there

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Catsumi wrote: Jul 13th, 2021, 6:12 pm New (I hope) modem received, mailed the dud back. Assured my account will be adjusted for days lost.

The only downside (for me) is here I am, modding again.
Glad it's taken care of and actually a little surprised that they're reimbursing you for days of lost service. I tried to get Telus to do that for me once and they absolutely refused.
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Re: Is there a inexpensive internet provider out there

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I spoke sweetly and sternly
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Re: Is there a inexpensive internet provider out there

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Catsumi wrote: Jul 14th, 2021, 4:39 pm I spoke sweetly and sternly
You're a mod for a reason! :130:
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Re: Is there a inexpensive internet provider out there

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So, we had our service moved to the new place in Richmond. Everything was done remotely. They said they'll probably be a few days without service when they do the transfer, but there was no interruption. Everything went smoothly.
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Re: Is there a inexpensive internet provider out there

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OKkayak wrote: Aug 6th, 2021, 3:06 am So, we had our service moved to the new place in Richmond. Everything was done remotely. They said they'll probably be a few days without service when they do the transfer, but there was no interruption. Everything went smoothly.
Do you also have a phone line with them? If so, can you take your phone modem with you to a new internet service (IP adddress) seamlessly? I have a cabin with internet (same provider - Lightspeed), but no phone line, nor do I need it permanently. Cell coverage sucks. If it's PnP, so that I can just take my existing modem with me and plug it into the router when I go up there, that would be awesome.
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Re: Is there a inexpensive internet provider out there

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BC Landlord wrote: Aug 6th, 2021, 10:42 am
Do you also have a phone line with them? If so, can you take your phone modem with you to a new internet service (IP adddress) seamlessly? I have a cabin with internet (same provider - Lightspeed), but no phone line, nor do I need it permanently. Cell coverage sucks. If it's PnP, so that I can just take my existing modem with me and plug it into the router when I go up there, that would be awesome.
Phone? As in landline? Isn't that one of those things our grandparents used to have? :biggrin:

No, we just have the internet, no landline. You can use your old modem with them, if its compatible, IIRC there is a list of compatible devices on their website somewhere.
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Re: Is there a inexpensive internet provider out there

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OKkayak wrote: Aug 6th, 2021, 11:13 am Phone? As in landline? Isn't that one of those things our grandparents used to have? :biggrin:
Hmmm, ... no, not the old fashioned landline. :biggrin: It's VOIP, and I find it handy in places where my cell coverage is poor. I also use it sometimes as a fax machine line. Rarely, but yes, these things are still around. For example, for some reason, our health insurance company accepts claims faxed to them only.
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